Frequently Asked Questions
A How do I reset my password?
Your password can be changed on your profile page - click here (Selacia site login required).
If you have forgotten your login, click the link above and you can request a password reset on the login page if required.
A How do I update my "profile"?
Your "profile" contains information during checkout except your credit details, eg. your address, your phone number etc. Selacia may require any or all of this information in order to provide you with goods and services, so it also helps her keep in touch with you if required.
To update your profile, click here (Selacia site login required).
A I have a problem with ordering...
Please contact Selacia's webmaster - click here - stating as clearly as possible your problem, and how you reached this point.
A Is my credit card data secure?
All payments made on this site are processed through Authorize.net. All order pages are encrypted using 256 bit SSL security, and your credit card data is sent securely to Authorize.net using their own systems. No credit card data is stored on this website, or at Authorize.net - this is why you must enter your credit card details every time you pay for goods and services on this website.